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I was very pleased with the speedy delivery and the price of the product. I continue to be a satisfied Amazon customer.
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This machine has always worked well for me. I live in an area where there is lots of red clay mud. I have a dog who has to go outside in the rain and snow. You get the picture. I also do lots of gardening and that red mud glops onto my gardening shoes.
Even with all those challenges, I haven't found a better machine to take care of the mud on my carpet.
Even though I'm a super-klutz, I had no problems assembling, using, filling, emptying, or otherwise caring for this machine.
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We have a large house and two young boys. I'd estimate we are using our steam vac about 4-8 hours a month. This is our third steam vac. In the last two years, it has been to the shop twice before loosing power to the brushes tonight. When it was working, its performance was good and it was easy to use. One downside though is the water tank falls off easily and the hand tools leak (at least ours do). I would not recommend this model.
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We have bought two of these cleaners. The water tank has broken both times within a few uses. After the first one broke, we tried to get a replacement tank at Sears. Since they didn't sell a replacement tank, we bought a whole new cleaner. Well, just when we needed to use the cleaner again, we realized the tank on the second unit is broken. Needless to say, we are extremely frustrated.
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Don't waste your money. Hoover needs to hire an Engineer.
Leaks, clogs, breaks, etc.
Junk
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